A hotel channel manager is a software tool that allows hotels and other accommodation providers to manage their room inventory and rates across multiple online distribution channels simultaneously. It helps ensure that real-time availability and pricing information is accurately updated across various online travel agencies (OTAs), global distribution systems (GDS), and the hotel's own website.
A channel manager simplifies and automates the process of managing room inventory and rates across multiple online platforms. It reduces the risk of overbooking, eliminates manual data entry errors, and helps hotels maximize their online visibility and revenue by ensuring rates and availability are always up to date.
A hotel channel manager connects to various online distribution channels through APIs (Application Programming Interfaces). When a booking is made on one channel, the channel manager instantly updates the availability and rates on all connected channels, preventing double bookings and ensuring rate parity.
Yes, Update247 channel managers offer integration with popular PMS systems. This integration allows seamless communication between your PMS and the channel manager, streamlining operations and providing a unified view of your hotel's bookings.
When selecting a channel manager, consider factors like the number of channels it can connect to, ease of use, pricing, customer support, and whether it integrates with your existing software. Additionally, read reviews and seek recommendations from other hoteliers.
Yes, Update247 channel managers allow you to set different rates and availability for each channel. This flexibility enables you to optimize pricing strategies and promotions for various distribution channels.
Update247 channel manager is designed to be user-friendly. However, it's advisable to undergo training provided by the Update247 channel manager's support team or access the documentation to fully understand its features and capabilities.
While Update247 channel manager primarily focuses on inventory and pricing, Update247 offers complementary tools that can help manage online reviews and guest feedback.
Update247 channel managers provide reporting and analytics features that allow you to track the performance of each channel. You can assess metrics such as occupancy, revenue, and booking sources to make data-driven decisions.
Update247 offer 24/7 support, online resources, and dedicated account managers to assist with any issues or questions you may have regarding the channel manager's functionality and operation.